Every new thing creates two new questions and two new opportunities.
JEFF BEZOZWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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We can’t be in survival mode. We have to be in growth mode.
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It’s time to go back to the Moon, this time to stay.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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Focusing on the customer makes a company more resilient.
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There’ll always be serendipity involved in discovery.
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We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
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I don’t want to use my creative energy on somebody else’s user interface.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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We are stubborn on vision. We are flexible on details.
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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Failure comes part and parcel with invention. It’s not optional.
JEFF BEZOZ