It’s time to go back to the Moon, this time to stay.
JEFF BEZOZWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Our point of view is we will sell more if we help people make purchasing decisions.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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Cultures aren’t so much planned as they evolve from that early set of people.
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In the end, we are our choices.
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Advertising is the price you pay for unremakable thinking.
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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Above all else, align with customers. Win when they win. Win only when they win.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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Focusing on the customer makes a company more resilient.
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You have to use your judgment. In cases like that, we say, ‘let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.
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Your brand is what other people say about you when you’re not in the room.
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOS