If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
JEFF BEZOZWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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Our point of view is we will sell more if we help people make purchasing decisions.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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People who are right most of the time are people who change their minds often.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
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Position yourself with something that captures your curiosity, something that you’re missionary about.
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If you can’t feed a team with two pizzas, it’s too large.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
JEFF BEZOZ