There’ll always be serendipity involved in discovery.
JEFF BEZOSWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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Above all else, align with customers. Win when they win. Win only when they win.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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Every new thing creates two new questions and two new opportunities.
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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If you’re truly obsessed over customers, it’ll cover a lot of errors.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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I’m going to go do this crazy thing. I’m going to start this company selling books online.
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If you can’t feed a team with two pizzas, it’s too large.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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We are our choices. Build yourself a great story.
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It’s harder to be kind than clever.
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Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
JEFF BEZOS