If you’re truly obsessed over customers, it’ll cover a lot of errors.
JEFF BEZOZIf you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
More Jeff Bezos Quotes
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Obsess about customers, not competitors.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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It’s harder to be kind than clever.
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Every new thing creates two new questions and two new opportunities.
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Determine what your customers need, and work backwards.
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Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
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Invention requires a long-term willingness to be misunderstood.
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Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
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The Net is pretty cool, but the physical world is the best medium ever.
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We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
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There’ll always be serendipity involved in discovery.
JEFF BEZOS