If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZIf you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
More Jeff Bezos Quotes
-
-
A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
JEFF BEZOZ -
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ -
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
JEFF BEZOS -
Every new thing creates two new questions and two new opportunities.
JEFF BEZOZ -
If you’re truly obsessed over customers, it’ll cover a lot of errors.
JEFF BEZOZ -
Maintain a firm grasp of the obvious at all times.
JEFF BEZOZ -
It’s harder to be kind than clever.
JEFF BEZOS -
In the end, we are our choices.
JEFF BEZOZ -
Your brand is formed primarily, not by what your company says about itself, but what the company does.
JEFF BEZOZ -
People who are right most of the time are people who change their minds often.
JEFF BEZOZ -
People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
JEFF BEZOZ -
If you want to be inventive, you have to be willing to fail.
JEFF BEZOS -
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
JEFF BEZOS -
Failure comes part and parcel with invention. It’s not optional.
JEFF BEZOZ -
Invention requires a long-term willingness to be misunderstood.
JEFF BEZOZ