We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
HOWARD SCHULTZCutting prices or putting things on sale is not sustainable business strategy.
More Howard Schultz Quotes
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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The challenge of the retail business is the human condition.
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Don’t be threatened by people smarter than you.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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I can’t imagine a day without coffee. I can’t imagine!
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A great business has to have a conscience. You have to know who you are and who you are not.
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Success is something that has to be earned every day.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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Sometimes you have to create the thing you want to be part of.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Success is best when it is shared.
HOWARD SCHULTZ






