I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
TONY HSIEHIf you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
More Tony Hsieh Quotes
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Things are never as bad or as good as they seem.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Just figure out what your personal values are then just make those the corporate values.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Help shape the stories that people are telling about you.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Chase the vision, not the money, the money will end up following you.
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