“Until you understand your customers – deeply and genuinely – you cannot truly serve them.”

The greatest gift you can give (yourself or anyone else) is just being present.

Those who say life is knocking them down and giving them a tough time are usually the first to beat themselves up. Be on your own side.

The mind defines, decides, doubts and divides – only the heart truly binds.

If you are not yourself people will look right through you and see the pale shadow of someone else.

You can not hope to arrive at harmony in your life while stirring up disturbances in anothers.

Wisdom is merely the movement from fighting life to embracing it.

Rest and peace should not be left until you’re deceased. They are two vital life incredients everybody needs and seeks.

Love is the only path to anything worth doing, creating or pursuing.

A touch less ego and dash more humility will improve the quality of anything you turn your hand to.

Happiness is not some ‘thing’ to be pursued it is a way of being born from appreciating

Don’t be so obsessed with stardom that you miss out on success.

Finding oneself and one’s path is like waking up on a foggy day. Be patient, and presently the fog will clear and that which has always been there can be seen. The path is already there to follow

The best way to get something good out of what you’re doing is to put something good into it.

There is no question- love is the answer.

Peace of mind arrives the moment you come to peace with the contents of your mind.

How you look at it is pretty much how you’ll see it.

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.

Instead of telling a story about how great your brand is, try telling a story that shows you completely understand and empathize with your customer and their life.

It’s almost always easier to sell to an existing customer base than to find a new one.

Creating demand is hard. Filling demand is easier. Don’t create a product, then seek someone to sell it to. Find a market – define your customers – then find or develop a product for them.

Giving customers and prospects a glimpse into the entrepreneur’s life and mindset can allow them to cultivate a deeper relationship with customers separately from the brand.

We provide food that customers love, day after day after day. People just want more of it.

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.