That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
RAY KROCSpeaking of competition in the fast-food industry. This is rat eat rat, dog eat dog. I’ll kill ’em, and I’m going to kill ’em before they kill me.
More Ray Kroc Quotes
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Mankind will discover objects in space sent to us by the watchers.
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You’re only as good as the people you hire.
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The organization cannot trust the individual; the individual must trust the organization.
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We take the hamburger business more seriously than anyone else.
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If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
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When you’re green, your growing. When you’re ripe, you rot.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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If you do it first class and you don’t compromise values, and you don’t compromise quality, and you don’t compromise service, and you don’t compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
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Luck is a dividend of sweat.
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When the exhausted Sun takes up his cycle then my prophecy and threats will be accomplished.
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There’s almost nothing you can’t accomplish if you set your mind to it.
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I don’t believe in saturation. We’re thinking and talking worldwide.
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We need god to prosper those without him will not.
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I suffer with you. I’ve never seen such stupid ballplaying in all my life!
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Take calculated risks. Act boldly and thoughtfully. Be an agile company.
RAY KROC