Export anything to a friendly country except American management.
W. EDWARDS DEMINGExport anything to a friendly country except American management.
W. EDWARDS DEMINGProfit in business comes from repeat customers.
W. EDWARDS DEMINGI am forever learning and changing.
W. EDWARDS DEMINGEliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMINGWhen a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMINGThe prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMINGYour workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMINGHold everybody accountable? Ridiculous!
W. EDWARDS DEMINGA bad system will beat a good person every time.
W. EDWARDS DEMINGThe result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMINGMy mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMINGQuality is pride of workmanship.
W. EDWARDS DEMINGCustomer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMINGLearning is not compulsory… neither is survival.
W. EDWARDS DEMINGResearch shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGIt is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMING