My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMINGThe emphasis should be on why we do a job.
More W. Edwards Deming Quotes
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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The big problems are where people don’t realise they have one in the first place.
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What should be the aim of management? What is their job?
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Lack of knowledge… that is the problem.
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You can not define being exactly on time.
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We are here to make another world.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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People don’t like to make mistakes.
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Profit in business comes from repeat customers.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Any manager can do well in an expanding market.
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When a system is stable, telling the worker about mistakes is only tampering.
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Quality’ means what will sell and do a customer some good – at least try to.
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You should not ask questions without knowledge.
W. EDWARDS DEMING