I am forever learning and changing.
W. EDWARDS DEMINGIf you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
More W. Edwards Deming Quotes
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Learning is not compulsory… neither is survival.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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No one knows the cost of a defective product – don’t tell me you do.
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The emphasis should be on why we do a job.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Export anything to a friendly country except American management.
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Any manager can do well in an expanding market.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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The big problems are where people don’t realise they have one in the first place.
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When a system is stable, telling the worker about mistakes is only tampering.
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It is not necessary to change. Survival is not mandatory.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Customers that boast about your project or service, and that bring friends with them.
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What should be the aim of management? What is their job?
W. EDWARDS DEMING






