Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMINGNo one knows the cost of a defective product – don’t tell me you do.
More W. Edwards Deming Quotes
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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In 1945, the world was in a shambles. American companies had no competition.
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You can not define being exactly on time.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Whenever there is fear, you will get wrong figures.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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Hold everybody accountable? Ridiculous!
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We are here to make another world.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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All anyone asks for is a chance to work with pride.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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When a system is stable, telling the worker about mistakes is only tampering.
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A bad system will beat a good person every time.
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The sure way to increase productivity is to better administrate man and machine.
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Any manager can do well in an expanding market.
W. EDWARDS DEMING






