It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMINGNo one knows the cost of a defective product – don’t tell me you do.
More W. Edwards Deming Quotes
-
-
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMING -
The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMING -
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING -
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING -
Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMING -
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING -
So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING -
In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING -
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING -
No one knows the cost of a defective product – don’t tell me you do.
W. EDWARDS DEMING -
Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING -
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W. EDWARDS DEMING