American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMINGThe sure way to increase productivity is to better administrate man and machine.
More W. Edwards Deming Quotes
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Export anything to a friendly country except American management.
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Whenever there is fear, you will get wrong figures.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The sure way to increase productivity is to better administrate man and machine.
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It is not necessary to change. Survival is not mandatory.
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Quality’ means what will sell and do a customer some good – at least try to.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The emphasis should be on why we do a job.
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When a system is stable, telling the worker about mistakes is only tampering.
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What should be the aim of management? What is their job?
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Innovation comes from the producer – not from the customer.
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You can not define being exactly on time.
W. EDWARDS DEMING






