I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
TONY HSIEHMost companies are very quick to hire and slow to fire, when really it should be the other way around.
More Tony Hsieh Quotes
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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SEO expertise is a core need for today’s online businesses.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Zappos is a customer service company that just happens to sell shoes.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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The best businesses are really ones that can combine passion, profits, and purpose.
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Help inspire people to realize they are capable of changing the world.
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Things are never as bad or as good as they seem.
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Envision, create, and believe in your own universe, and the universe will form around you.
TONY HSIEH






