Whatever you are thinking, think bigger.
TONY HSIEHChase the vision, not the money, the money will end up following you.
More Tony Hsieh Quotes
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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The brand is just a lagging indicator of a company’s culture.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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A great brand is a story that never stops unfolding.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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Your brand is your culture.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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For individuals, character is destiny. For organizations, culture is destiny.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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