Celebrate what you want to see more of.
TOM PETERSI used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
More Tom Peters Quotes
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Success requires a persistent misreading of the odds.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Print-based libraries developed in an age of scarce printed resources.
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You can only improve what you measure.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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The day firing becomes easy is the day to fire yourself.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Listen while you can, so that you can lead when you must.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
TOM PETERS







