I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
TOM PETERSWho comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
More Tom Peters Quotes
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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The thing that keeps a business ahead of the competition is excellence in execution.
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You are your projects!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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You can’t live life without an eraser.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Hire attitude train skills.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERS






