Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
TOM PETERSAccept change as a friend. And don’t take yourself too seriously.
More Tom Peters Quotes
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Success requires a persistent misreading of the odds.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Learning is a matter of intensity not elapsed time.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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People of all demographic categories and geographic regions will access a good digital library.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Rewards should go to teams as a whole.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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