The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERSAccept change as a friend. And don’t take yourself too seriously.
More Tom Peters Quotes
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Accept change as a friend. And don’t take yourself too seriously.
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Hire disrespectful people.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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People of all demographic categories and geographic regions will access a good digital library.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Appreciation, applause, approval, respect – we all love it!
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Hire attitude train skills.
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If you love your company and love what you do, you will serve your customers better-period!
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERS






