If a window of opportunity appears, don’t pull down the shade.
TOM PETERSExcellence is not an aspiration. Excellence is what you do in the next five minutes.
More Tom Peters Quotes
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Accept change as a friend. And don’t take yourself too seriously.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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The day firing becomes easy is the day to fire yourself.
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A completely free library is as rare as a truly free lunch.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Integrity may be about little things as much or more than big ones.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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What gets measured gets done.
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The best leaders are the best notetakers, best askers, and best learners.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERS