The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERSAppreciation, applause, approval, respect – we all love it!
More Tom Peters Quotes
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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For me, reading is reading.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Bold botches are to be cherished.
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Appreciation, applause, approval, respect – we all love it!
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Celebrate what you want to see more of.
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Success requires a persistent misreading of the odds.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
TOM PETERS