…high end does not necessarily equal high price. It’s a matter of attitude.
TOM PETERSAppreciation, applause, approval, respect – we all love it!
More Tom Peters Quotes
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He who makes the quickest, coolest prototypes reigns!
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Listen to Everyone. Ideas come from everywhere
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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What you decide not to do is probably more important that what you decide to do.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Execution Excellence! (Show up on time! Leave last!)
TOM PETERS