The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERSEven a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
More Tom Peters Quotes
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Knowing when to take your losses is an essential part of eventual success.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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He who makes the quickest, coolest prototypes reigns!
TOM PETERS -
Hire disrespectful people.
TOM PETERS -
A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERS -
Swipe from the best, then adapt.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Print-based libraries developed in an age of scarce printed resources.
TOM PETERS -
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERS -
We cannot innovate without opening the door to havoc.
TOM PETERS