Hire disrespectful people.
TOM PETERSEven a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
More Tom Peters Quotes
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Portability of lots of information should not be underestimated.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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People of all demographic categories and geographic regions will access a good digital library.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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Execution Excellence! (Show up on time! Leave last!)
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
TOM PETERS