All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERSLike it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
More Tom Peters Quotes
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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The day firing becomes easy is the day to fire yourself.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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A passive approach to professional growth will leave you by the wayside.
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Bold botches are to be cherished.
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Swipe from the best, then adapt.
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Have you set high standards in the past that make it clear what level of performance you demand?
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERS