You are your projects!
TOM PETERSConfidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
More Tom Peters Quotes
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Execution Excellence! (Show up on time! Leave last!)
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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TRUST, not technology, is the issue of the decade.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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Rewards should go to teams as a whole.
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Treat the customer as an appreciating asset.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
TOM PETERS