You can only improve what you measure.
TOM PETERSThe dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
More Tom Peters Quotes
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Print-based libraries developed in an age of scarce printed resources.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Listen to Everyone. Ideas come from everywhere
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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If a window of opportunity appears, don’t pull down the shade.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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He who makes the quickest, coolest prototypes reigns!
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Treat the customer as an appreciating asset.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
TOM PETERS