Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERSThe dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
More Tom Peters Quotes
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Treat the customer as an appreciating asset.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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For me, reading is reading.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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The thing that keeps a business ahead of the competition is excellence in execution.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Listen while you can, so that you can lead when you must.
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If you love your company and love what you do, you will serve your customers better-period!
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The day firing becomes easy is the day to fire yourself.
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You can’t live life without an eraser.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERS