The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERSYou are your projects!
More Tom Peters Quotes
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Accept change as a friend. And don’t take yourself too seriously.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Swipe from the best, then adapt.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Bold botches are to be cherished.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERS