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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

Tom Peters

Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
TOM PETERS

Business Customer Genuine Kings Silly
Listen while you can, so that you can lead when you must.
TOM PETERS

Deliver Formula Success
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
TOM PETERS

Book Growth Thinking
Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
TOM PETERS

Essay Music Spoken Tempered
Swipe from the best, then adapt.
TOM PETERS

Business Innovation Innovative
As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
TOM PETERS

Halos Powerful Want
The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERS

Average Differences Imagination
The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
TOM PETERS

Believe Secret Statistically World
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS

Next Strategy Volunteer
The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
TOM PETERS

Common Motivation People
Success requires a persistent misreading of the odds.
TOM PETERS

Misreading Odds Persistent
Formula for success: under promise and over deliver.
TOM PETERS

Educational Inspirational Success
Hire disrespectful people.
TOM PETERS

Disrespectful People Work
Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
TOM PETERS

Decision Important Intuition More Practical Tough
Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS

High Levels Past Standards

Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

Related Topics

Popular Authors

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