It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERSPassion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
More Tom Peters Quotes
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Rewards should go to teams as a whole.
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You can only improve what you measure.
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The thing that keeps a business ahead of the competition is excellence in execution.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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What gets measured gets done.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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If a window of opportunity appears, don’t pull down the shade.
TOM PETERS







