TRUST, not technology, is the issue of the decade.
TOM PETERSAnd remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
More Tom Peters Quotes
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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You can only improve what you measure.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Lists simplify, clarify, edify.
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Swipe from the best, then adapt.
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Appreciation, applause, approval, respect – we all love it!
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He who makes the quickest, coolest prototypes reigns!
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Effective listening is a professional achievement-achieved only through hard work.
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If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS