You can’t live life without an eraser.
TOM PETERSDon’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
More Tom Peters Quotes
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Treat the customer as an appreciating asset.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Integrity may be about little things as much or more than big ones.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Listen to Everyone. Ideas come from everywhere
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Hire disrespectful people.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Portability of lots of information should not be underestimated.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS