Lists simplify, clarify, edify.
TOM PETERSLists simplify, clarify, edify.
TOM PETERSTo meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
TOM PETERSThe day firing becomes easy is the day to fire yourself.
TOM PETERSPeople of all demographic categories and geographic regions will access a good digital library.
TOM PETERSBut there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
TOM PETERSOrganizations exist to serve. Period. Leaders live to serve. Period.
TOM PETERSSmile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERSThe worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
TOM PETERSThe widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERSCommunity. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERSForget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERSDon’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
TOM PETERSGandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
TOM PETERSBecome a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
TOM PETERSExcellence is not an aspiration. Excellence is what you do in the next five minutes.
TOM PETERS