No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
RAY KROCFrom the calm morning, the end will come when of the dancing horse the number of circles will be nine.
More Ray Kroc Quotes
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From the calm morning, the end will come when of the dancing horse the number of circles will be nine.
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The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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Take calculated risks. Act boldly and thoughtfully. Be an agile company.
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You’ll learn more about a road by traveling it than by consulting all the maps in the world.
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The organization cannot trust the individual; the individual must trust the organization.
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Perfection is very difficult to achieve, and perfection was what I wanted in McDonald’s. Everything else was secondary for me.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
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You must perfect every fundamental of your business if you expect it to perform well.
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The body without soul is no longer at the sacrifice. At the day of death it come to rebirth. The divine spirit will make the soul rejoice seeing the eternity of the world.
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That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
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If you’re not a risk taker, you should get the hell out of business.
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Visions of McDonald’s restaurants dotting crossroads all over the country paraded through my brain. I don’t believe in saturation. We’re thinking and talking worldwide.
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Nothing in the world can one imagine beforehand,not the least thing,everything is made up of so many unique particulars that cannot be forseen.
RAY KROC