The definition of salesmanship is the gentle art of letting the customer have it your way.
RAY KROCIt requires a certain kind of mind to see beauty in a hamburger bun.
More Ray Kroc Quotes
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While formal schooling is an important advantage, it is not a guarantee of success nor is its absence a fatal handicap.
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The quality of a leader is reflected in the standards they set for themselves.
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If you’re not a risk taker, you should get the hell out of business.
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I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I’d imagine all kinds of situations and how I would handle them.
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We take the hamburger business more seriously than anyone else.
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When times are bad is when you want to build! Why wait for things to pick up so everything will cost more?
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All money means to me is a pride in accomplishment.
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Adversity can strengthen you if you have the will to grind it out.
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I wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
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In my experience, good executives don’t make mistakes.
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There are things money can’t buy and hard work can’t win. One of them is happiness.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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Perfection is very difficult to achieve, and perfection was what I wanted in McDonald’s. Everything else was secondary for me.
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Creativity is a highfalutin’ word for the work I have to do between now and Tuesday.
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