If you’re not a risk taker, you should get the hell out of business.
RAY KROCTo an old leader will be born an idiot heir, weak both in knowledge and in war.
More Ray Kroc Quotes
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That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
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There’s almost nothing you can’t accomplish if you set your mind to it.
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I wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
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There’s a lot more future in hamburgers than in baseball.
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If you have time to lean, you have time to clean.
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The organization cannot trust the individual; the individual must trust the organization.
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I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I’d imagine all kinds of situations and how I would handle them.
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In my experience, good executives don’t make mistakes.
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I was an overnight success all right, but 30 years is a long, long night.
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Visions of McDonald’s restaurants dotting crossroads all over the country paraded through my brain. I don’t believe in saturation. We’re thinking and talking worldwide.
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You’ll learn more about a road by traveling it than by consulting all the maps in the world.
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It is no achievement to walk a tightrope laid flat on the floor.
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If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
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There are things money can’t buy and hard work can’t win. One of them is happiness.
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Customers tend to avoid a restaurant that’s going aswamp in its own sludge.
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