If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
RAY KROCWe take the hamburger business more seriously than anyone else.
More Ray Kroc Quotes
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I wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
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Take calculated risks. Act boldly and thoughtfully. Be an agile company.
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It’s easy to have principles when you’re rich. The important thing is to have principles when you’re poor.
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The body without soul is no longer at the sacrifice. At the day of death it come to rebirth. The divine spirit will make the soul rejoice seeing the eternity of the world.
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If you do it first class and you don’t compromise values, and you don’t compromise quality, and you don’t compromise service, and you don’t compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
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You must perfect every fundamental of your business if you expect it to perform well.
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If you’re not a risk taker, you should get the hell out of business.
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We have an obligation to give something back to the community that gives so much to us.
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Customers tend to avoid a restaurant that’s going aswamp in its own sludge.
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It is no achievement to walk a tightrope laid flat on the floor.
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There’s almost nothing you can’t accomplish if you set your mind to it.
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I don’t believe in saturation. We’re thinking and talking worldwide.
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The definition of salesmanship is the gentle art of letting the customer have it your way.
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The quality of a leader is reflected in the standards they set for themselves.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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