No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
RAY KROCThe definition of salesmanship is the gentle art of letting the customer have it your way.
More Ray Kroc Quotes
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Nothing in the world can one imagine beforehand,not the least thing,everything is made up of so many unique particulars that cannot be forseen.
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We need god to prosper those without him will not.
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I never considered my dreams wasted energy; they were invariably linked to some form of action. When I dreamed about having a lemonade stand, for example, it wasn’t long before I set up a lemonade stand.
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If you do it first class and you don’t compromise values, and you don’t compromise quality, and you don’t compromise service, and you don’t compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
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There’s almost nothing you can’t accomplish if you set your mind to it.
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Luck is a dividend of sweat.
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If you’ve got time to lean, you’ve got time to clean.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
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Visions of McDonald’s restaurants dotting crossroads all over the country paraded through my brain. I don’t believe in saturation. We’re thinking and talking worldwide.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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I like to get people fired up, fill them with zeal for McDonald’s, and watch the results in their work.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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You’re only as good as the people you hire.
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We provide food that customers love, day after day after day. People just want more of it.
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You’ll learn more about a road by traveling it than by consulting all the maps in the world.
RAY KROC