That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
RAY KROCI wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
More Ray Kroc Quotes
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You must perfect every fundamental of your business if you expect it to perform well.
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If you believe in it, and you believe in it hard, it is impossible to fail.
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From the calm morning, the end will come when of the dancing horse the number of circles will be nine.
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Take calculated risks. Act boldly and thoughtfully. Be an agile company.
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It’s easy to have principles when you’re rich. The important thing is to have principles when you’re poor.
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I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I’d imagine all kinds of situations and how I would handle them.
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Perfection is very difficult to achieve, and perfection was what I wanted in McDonald’s. Everything else was secondary for me.
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When you’re green, your growing. When you’re ripe, you rot.
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We take the hamburger business more seriously than anyone else.
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It is no achievement to walk a tightrope laid flat on the floor.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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All money means to me is a pride in accomplishment.
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The body without soul is no longer at the sacrifice. At the day of death it come to rebirth. The divine spirit will make the soul rejoice seeing the eternity of the world.
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I never considered my dreams wasted energy; they were invariably linked to some form of action. When I dreamed about having a lemonade stand, for example, it wasn’t long before I set up a lemonade stand.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
RAY KROC