In my experience, good executives don’t make mistakes.
RAY KROCI wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
More Ray Kroc Quotes
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Look after the customer and the business will take care of itself.
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The quality of a leader is reflected in the standards they set for themselves.
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In the City of God there will be a great thunder, Two brothers torn apart by Chaos, while the fortress endures, the great leader will succumb, The third big war will begin when the big city is burning.
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I HAVE ALWAYS believed that each man makes his own happiness and is responsible for his own problems.
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There is absolutely nothing special about walking on a rope stretched along the ground. Where there is no risk, there can be no pride in a deed accomplished, and therefore no happiness.
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Customers tend to avoid a restaurant that’s going aswamp in its own sludge.
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Speaking of competition in the fast-food industry. This is rat eat rat, dog eat dog. I’ll kill ’em, and I’m going to kill ’em before they kill me.
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I was an overnight success all right, but 30 years is a long, long night.
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The first dollar is the most you will get if you don’t love what you are doing.
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You’ll learn more about a road by traveling it than by consulting all the maps in the world.
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Understanding created by the intellect cannot be acquired by means of the occult, only by the aid of the zodiac, bringing forth that small flame by whose light part of the future may be discerned.
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The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.
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If you do it first class and you don’t compromise values, and you don’t compromise quality, and you don’t compromise service, and you don’t compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
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To an old leader will be born an idiot heir, weak both in knowledge and in war.
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When you’re green, your growing. When you’re ripe, you rot.
RAY KROC