1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKERIf there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
More Peter Drucker Quotes
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People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
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If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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When a subject becomes totally obsolete we make it a required course.
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A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.
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The most important thing in communication is to hear what isn’t being said.
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Unless commitment is made, there are only promises and hopes; but no plans.
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The purpose of business is to create and keep a customer.
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The less an organization has to do to produce results, the better it does its job.
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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The computer is a moron.
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There is no such thing as a good man. Good for what? is the question.
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Entrepreneurship is risky mainly because so few of the so-called entrepreneurs know what they are doing.
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Rank does not confer privilege or give power. It imposes responsibility.
PETER DRUCKER