Unless commitment is made, there are only promises and hopes; but no plans.
PETER DRUCKERThere is surely nothing quite so useless as doing with great efficiency what should not be done at all.
More Peter Drucker Quotes
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So much of what we call management consists in making it difficult for people to work.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
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A decision without an alternative is a desperate gambler’s throw.
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Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.
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Results are obtained by exploiting opportunities, not by solving problems.
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By themselves, character and integrity do not accomplish anything. But their absence faults everything else. Here, therefore, is the one area where weakness is a disqualification by itself rather than a limitation on performance capacity and strength.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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When a subject becomes totally obsolete we make it a required course.
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The most important thing in communication is to hear what isn’t being said.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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No one learns as much about a subject as one who is forced to teach it.
PETER DRUCKER