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There is only one valid definition of business purpose: to create a customer.

Peter Drucker

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
PETER DRUCKER

Action Deep Inspirational Quiet Reflection
Working on the right things is what makes knowledge work effective.
PETER DRUCKER

Inspirational Knowledge Right
The less an organization has to do to produce results, the better it does its job.
PETER DRUCKER

Better Business Job Result
People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
PETER DRUCKER

Attachment Business People
There is no such thing as a good man. Good for what? is the question.
PETER DRUCKER

Goodness Man Philosophy
Meetings are by definition a concession to deficient organization For one either meets or one works. One cannot do both at the same time.
PETER DRUCKER

Business Job Oneself Time
There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
PETER DRUCKER

Greatness Quite
A manager is responsible for the application and performance of knowledge.
PETER DRUCKER

Knowledge Responsible
Innovation is the specific instrument of entrepreneurship the act that endows resources with a new capacity to create wealth.
PETER DRUCKER

Act Creation Entrepreneur Innovation Money
The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
PETER DRUCKER

Absence Life People Problem
A decision without an alternative is a desperate gambler’s throw.
PETER DRUCKER

Choice Decision
The computer is a moron.
PETER DRUCKER

Stupidity Technology
Business has only two functions – marketing and innovation.
PETER DRUCKER

Business Innovation
Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
PETER DRUCKER

Human People Strength Weakness
Managing yourself requires taking responsibility for relationships.
PETER DRUCKER

Relationship Responsibility Yourself
Like so many brilliant people, he believes that ideas move mountains. But bulldozers move mountains; ideas show where the bulldozers should go to work.
PETER DRUCKER

Believe Himself Ideas People

There is only one valid definition of business purpose: to create a customer.

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There is only one valid definition of business purpose: to create a customer.

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