Your brand is what other people say about you when you’re not in the room.
JEFF BEZOZMy view is there’s no bad time to innovate.
More Jeff Bezos Quotes
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It’s hard to find things that won’t sell online.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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People who are right most of the time are people who change their minds often.
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Every new thing creates two new questions and two new opportunities.
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We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
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My view is there’s no bad time to innovate.
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Above all else, align with customers. Win when they win. Win only when they win.
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Focusing on the customer makes a company more resilient.
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If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
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Failure comes part and parcel with invention. It’s not optional.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
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The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
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If you never want to be criticized, for goodness sake don’t do anything new.
JEFF BEZOZ







