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Jeff Bezos Quote - Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.

Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.

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Business Cost Dominate People Power Serve Utilization

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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
JEFF BEZOZ

Business Customer Location Technology
My view is there’s no bad time to innovate.
JEFF BEZOS

Bad Innovation Inspirational Time View
Our point of view is we will sell more if we help people make purchasing decisions.
JEFF BEZOZ

Business Decision Help People Purchase Strategy
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
JEFF BEZOZ

Business Charge Company Strategy
Will you be clever at the expense of others, or will you be kind?
JEFF BEZOS

Character Expense Kindness Money
In the end, we are our choices.
JEFF BEZOZ

Choice Deep Inspirational One Liner
If you never want to be criticized, for goodness sake don’t do anything new.
JEFF BEZOZ

Business Criticize Goodness Motivational Want
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ

Build Business Customer Devote Greatness Service Shout Time World
The Net is pretty cool, but the physical world is the best medium ever.
JEFF BEZOZ

Cool Internet Physical Pretty World
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZ

Business Customer Internet Physical World
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
JEFF BEZOS

Business Failure Motivational Regret Success
It’s harder to be kind than clever.
JEFF BEZOS

Clever Inspirational Kindness One Liner
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World
We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
JEFF BEZOZ

Business Customer Innovation Invention Start Stone Work
Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
JEFF BEZOS

Business Cost Dominate People Power Serve Utilization
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
JEFF BEZOZ

Allow Business Competitor Customer Focus

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