To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
HOWARD SCHULTZI was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
More Howard Schultz Quotes
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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If you want to achieve widespread impact and lasting value, be bold.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
HOWARD SCHULTZ