Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIELet’s never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let’s do as General Eisenhower does: let’s never waste a minute thinking about people we don’t like.
More Dale Carnegie Quotes
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If you want to conquer fear, don’t sit home and think about it. Go out and get busy.
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If you are wrong, admit it quickly and emphatically.
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Everybody in the world is seeking happiness – and there is one sure way to find it. That is by controlling your thoughts. Happiness doesn’t depend on outward conditions. It depends on inner conditions.
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An hour of planning can save you 10 hours of doing.
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When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
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People aren’t interested in you. They’re interested in themselves.
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Use encouragement. Make the fault seem easy to correct.
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The life of many a person could probably be changed if only someone would make him feel important.
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Act enthusiastic and you will be enthusiastic.
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Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours.
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Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
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Your smile brightens the lives of all who see it.
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Did you ever see an unhappy horse? Did you ever see bird that had the blues? One reason why birds and horses are not unhappy is because they are not trying to impress other birds and horses.
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The essence of all art is to have pleasure in giving pleasure.
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Good leaders are scarce; so I’m following myself.
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