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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.

Dale Carnegie

The successful man will profit from his mistakes and try again in a different way.
DALE CARNEGIE

Different Himself Man Profit Success Way
If you want to gather honey, don’t kick over the beehive.
DALE CARNEGIE

Advice Caution Let Go Yourself
Any fool can criticize, condemn and complain – and most fools do. But it takes character and self control to be understanding and forgiving.
DALE CARNEGIE

Complaint Control Criticism Fools Forgiveness Understand
Nobody is more persuasive than a good listener.
DALE CARNEGIE

Goodness Listening Persuation
The world is filled with interesting things to do. Don’t lead a dull life in such a thrilling world.
DALE CARNEGIE

Choice Interest Leadership Live World
90% of all management problems are caused by miscommunication.
DALE CARNEGIE

Communication Management Problem
The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.
DALE CARNEGIE

Fools Important Intelligence Life Man Profit Simplicity
First ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.
DALE CARNEGIE

Acceptance Improvement Preparation Worst Yourself
Talk to someone about themselves and they’ll listen for hours.
DALE CARNEGIE

Listening Talk Time
There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.
DALE CARNEGIE

Classification Contact Evaluation Way World
People aren’t interested in you. They’re interested in themselves.
DALE CARNEGIE

Interest People Yourself
Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.
DALE CARNEGIE

Accomplishment Admire People Worry Yourself
If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
DALE CARNEGIE

Conversation Goodness Interest Listening Yourself
Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.
DALE CARNEGIE

Love People Sympathy Thirst Yourself
An old man was asked what had robbed him of joy in his life. His reply was, “Things that never happened.”
DALE CARNEGIE

Happiness Himself Man Old
Success is getting what you want. Happiness is wanting what you get.
DALE CARNEGIE

Happiness Success Yourself
Our trouble is not ignorance, but inaction.
DALE CARNEGIE

Action Ignorance Ourselves Trouble
Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIE

Chance Debate Listening Resistance Talk Understand
Believe you will be successful and you will.
DALE CARNEGIE

Believe Success Willing Yourself
The only way to get the best of an argument is to avoid it.
DALE CARNEGIE

Argument Avoid Best Way
People rarely succeed unless they have fun in what they are doing.
DALE CARNEGIE

Fun People Rare
The essence of all art is to have pleasure in giving pleasure.
DALE CARNEGIE

Art Essence Happiness Pleasure
Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person’s precious pride, hurts their sense of importance, and arouses resentment.
DALE CARNEGIE

Criticism Dangerous Hurt Important Person Pride
If you are wrong, admit it quickly and emphatically.
DALE CARNEGIE

Empathy Quick Wrong
Remember happiness doesn’t depend upon who you are or what you have; it depends solely on what you think.
DALE CARNEGIE

Happiness Remember Thinking Yourself
If you must make a mistake, make a new one each time.
DALE CARNEGIE

Mistake Time Yourself
Act enthusiastic and you will be enthusiastic.
DALE CARNEGIE

Act Behave Enthusiasm Yourself

Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.

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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.

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Popular Authors

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