“The most important thing in communication is to hear what isn’t being said.”

So much of what we call management consists in making it difficult for people to work.

Managing yourself requires taking responsibility for relationships.

History has been written not by the most talented but by the most motivated.

Entrepreneurship is risky mainly because so few of the so-called entrepreneurs know what they are doing.

Entrepreneurship is neither a science nor an art. It is a practice.

The first rule in decision-making is that one does not make a decision unless there is disagreement.

Effectiveness must be learned.

There is surely nothing quite so useless as doing with great efficiency what should not be done at all.

Working on the right things is what makes knowledge work effective.

There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.

What’s measured improves.

The best way to predict your future is to create it.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.

The purpose of business is to create and keep a customer.

Whenever you see a successful business, someone once made a courageous decision.

When people are unhappy with us, they stop listening to what we say. At such times let’s communicate our message using thoughts.

Spiritual knowledge improves intuitive ability, innovative ability and communication.

Since I was young, the artistic expression that fashion embodies has inspired me. It’s a way to communicate oneself.

Remember that how you say something is as important as what you say.

In fact, truth cannot be communicated until it is perceived.

Love is simply a bundle of feelings that we express, whether to attract, arouse or communicate our thoughts to someone else.

Being able to communicate our thoughts, ideas and feelings is the most liberated we can ever be.

It seemed rather incongruous that in a society of super sophisticated communication, we often suffer from a shortage of listeners.