There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
PETER DRUCKERSuccess in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
More Peter Drucker Quotes
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The purpose of business is to create and keep a customer.
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Working on the right things is what makes knowledge work effective.
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There is only one valid definition of business purpose: to create a customer.
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No one learns as much about a subject as one who is forced to teach it.
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Rank does not confer privilege or give power. It imposes responsibility.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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What’s measured improves.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
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Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
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Business has only two functions – marketing and innovation.
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The computer is a moron.
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