“If we are not trusted, we have no business.”

Technology should do the hard work so people can do the things that make them the happiest in life.

We have a mantra: don’t be evil, which is to do the best things we know how for our users, for our customers, for everyone. So I think if we were known for that, it would be a wonderful thing.

If you’re not doing some things that are crazy, then you’re doing the wrong things.

Basically, our goal is to organize the world’s information and to make it universally accessible and useful.

We don’t have as many managers as we should, but we would rather have too few than too many.

We really care about our brand. We really want it to stand for high quality. We want people to be excited about it, for it to be fun.

Solving big problems is easier than solving little ones.

If we were motivated by money, we would have sold the company a long time ago and ended up on a beach.

As we go forward, I hope we’re going to continue to use technology to make really big differences in how people live and work.

Find the leverage in the world so you can be truly lazy.

I like to ask a lot of questions to my employees, to learn about what they do and how they do.

Deep knowledge from your manager goes a long way toward motivating you. And I have a pretty good capability for that.

Serving our end users is at the heart of what we do and remains our number one priority.

If you have a product that’s really gaining a lot of usage, then it’s probably a good idea.

Being negative is not how we make progress, and the most important things are not zero sum.

Most people think companies are basically evil. They get a bad rap. And I think that’s somewhat correct.

People who are right most of the time are people who change their minds often.

Nobody wanted to believe Jack Ma.

I do the very best I know how, the very best I can, and I mean to keep on doing so until the end.

Knowing your deepest intention can be your guiding force in the creation of a better life.

You grow more when you get more people’s perspective.

Great organizations demand a high level of commitment by the people involved.

When nothing is done, nothing is left undone.

Anything you can imagine probably is doable, you just have to imagine it and work on it.