The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERSThe idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
More Tom Peters Quotes
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What you decide not to do is probably more important that what you decide to do.
TOM PETERS -
The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
TOM PETERS -
The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERS -
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS -
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS -
Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
TOM PETERS -
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
TOM PETERS -
To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
TOM PETERS -
Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
TOM PETERS -
Listen while you can, so that you can lead when you must.
TOM PETERS -
Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
TOM PETERS -
Knowing when to take your losses is an essential part of eventual success.
TOM PETERS -
If a window of opportunity appears, don’t pull down the shade.
TOM PETERS -
Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
TOM PETERS -
Hire attitude train skills.
TOM PETERS
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