Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
TOM PETERSThe idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
More Tom Peters Quotes
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Listen while you can, so that you can lead when you must.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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TRUST, not technology, is the issue of the decade.
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Knowing when to take your losses is an essential part of eventual success.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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People of all demographic categories and geographic regions will access a good digital library.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS