The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERSExcellent firms don’t believe in excellence – only in constant improvement and constant change.
More Tom Peters Quotes
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Listen while you can, so that you can lead when you must.
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Formula for success: under promise and over deliver.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Lists simplify, clarify, edify.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
TOM PETERS