Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
TOM PETERSThe race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
More Tom Peters Quotes
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Celebrate what you want to see more of.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Treat the customer as an appreciating asset.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Effective listening is a professional achievement-achieved only through hard work.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Listen to Everyone. Ideas come from everywhere
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Progress is mostly the product of rogues.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
TOM PETERS