The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERSThose who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
More Tom Peters Quotes
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Knowing when to take your losses is an essential part of eventual success.
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Appreciation, applause, approval, respect – we all love it!
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Celebrate what you want to see more of.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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You are your projects!
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERS