All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERSYou can only improve what you measure.
More Tom Peters Quotes
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People of all demographic categories and geographic regions will access a good digital library.
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Portability of lots of information should not be underestimated.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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You can’t live life without an eraser.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Hire disrespectful people.
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Success requires a persistent misreading of the odds.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Treat the customer as an appreciating asset.
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Leaders understand the ultimate power of relationships.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERS







