You can not define being exactly on time.
W. EDWARDS DEMINGDeclining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
More W. Edwards Deming Quotes
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The sure way to increase productivity is to better administrate man and machine.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Quality is everyone’s responsibility.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Innovation comes from the producer – not from the customer.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Customers that boast about your project or service, and that bring friends with them.
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It is not enough to do your best; you must know what to do, and then do your best.
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We are here to make another world.
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Eliminate numerical quotas, including Management by Objectives.
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Profit in business comes from repeat customers.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMING