We treat employees as a member of the family.
AKIO MORITAOf course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development.
More Akio Morita Quotes
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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I believe people work for satisfaction.
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I believe one of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.
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Amenities are not of great concern to management in Japan.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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But make sure you don’t make the same mistake twice.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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If you don’t want Japan to buy it, don’t sell it.
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My solution to the problem of unleashing creativity is always to set up a target.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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